Support
Something not working, or not sure how something is meant to work? Please let us know by emailing info@nextsessionapp.co.
It helps if you say what you were trying to do, what happened instead, and the email address your account uses. A screenshot is worth more than a description.
What to expect
We read every message and usually reply within one business day.
Common questions
I can't sign in.
Use "Forgot your password?" on the log in page and we will email you a link to set a new one. If the email does not arrive, check your spam folder first.
The confirmation email never arrived.
Check your spam folder. If it is not there, go to the log in page and try to sign in with the address you used: you will be offered the chance to send it again.
How do I change my password?
On your account page, once you are signed in.
How do I change my email address?
Email us and we will change it for you. Your email address is how you sign in, so we do it by hand to make sure it goes to the right place.
Is Nextsession on Android?
Not yet. Nextsession is on iPhone for now.
How do I delete my account?
In the app, go to Settings and choose Delete account. Your account closes straight away. If you change your mind, email us within 30 days and we will bring it back. After that everything in it is erased, including your clients, your sessions and your money records.
Your information
Our privacy policy describes what Nextsession stores, where, and for how long. If you want a copy of your data or want it deleted, write to us.